FAQs

We've answered your most frequently asked questions.

Product Specific

What is Coldrops®?

Coldrops® products are made with a naturally sourced blend, Mentoil®: menthol and fractionated coconut oil. These two naturally sourced ingredients give a fresh and cooling sensation coating the mouth and throat for symptom relief of coughs, sore throat and nasal congestion. As an alternative to candy-like cough lozenges, Coldrops® provides temporary cold symptom relief in just one drop or spray without unwanted ingredients.

What are the ingredients in Coldrops®?

Coldrops® contains only Mentoil®: a concentrated blend of menthol and fractionated coconut oil - and that's it! The menthol in Coldrops® is naturally sourced from wild mint, also known as Mentha arvensis. Coldrops® does not contain sugar, sweeteners, preservatives or colours and is certified non-GMO.

Are there any allergens in Coldrops®?

Coldrops® does not contain sugar, additives, artificial sweeteners, preservatives, corn, dairy, eggs, fish, gluten, lactose, peanuts, shellfish, yeast, or wheat.

Health and Safety

Is Coldrops® recommended for children?

Coldrops® products are intended for a specific age range. Please always refer to the product packaging for further details. Kids Coldrops® is specifically formulated with a gentle blend of Mentoil®, perfect for soothing relief for children 5 to 12 years of age.

Will Coldrops® prevent my cold?

Coldrops® does not prevent colds. Coldrops® products provide temporary symptom relief of cough, sore throat and nasal congestion.

Why is my bottle not filled to the top and looks partially empty?

All products are filled to the specific number of drops or sprays listed on the bottle. The bottles are not filled to the very top, so they will appear to be partially full. Our bottle sizes are chosen for ease of use, safety, and label readability. Always check that the safety seal neckband is intact when you first open the box.

What is the best way to dispense my drops?

The Euro Ddropper® works with gravity to dispense the exact dose in each drop. Sometimes this takes a few seconds. If air becomes trapped in the Euro Ddropper® mechanism, it can help to hold the bottle on a slight angle or put the cap on and gently turn it upside down and right again a few times before use. No need to shake the bottle. Do not remove the Euro Ddropper® dispenser. As your bottle is used over time, the drops may begin to come out more slowly. This may mean that it is time for a new bottle.

Purchasing

Where can I buy Coldrops®?

Coldrops® and Coldrops® Mister are now available in select retail stores. To find a retailer near you, click here.

Kids Coldrops® is available exclusively online. Click here to purchase on Amazon.